Private Offer Tracker
A secure, structured environment where vendors and buyers can exchange price offers and responses — privately, with every back-and-forth recorded as an encrypted, timestamped audit trail.
Whose side is the agent really on?
It's worth being clear-eyed about the incentives. A high-street agent is almost always paid on completion — no sale, no fee — so however hard they work, weeks of effort earn nothing unless a deal closes. That model rewards getting a sale over the line, which is not always the same thing as getting the vendor the best possible price.
An agent's stated duty is to the vendor, but their commercial allegiance is to the agency that pays them. Sitting between both parties, they also hold information each side would value — and because they speak to the buyer too, there is little to stop a nudge of “just enough” insight about the vendor's position to help pitch an offer that closes. Whether it ever happens, you rarely get to see.
The Private Offer Tracker carries none of that
It takes no commission, has no deal to chase, and passes no private intelligence between the parties. It is a neutral record that shows both sides exactly the same thing — the offers, in order, with nothing said off to the side.
A structured offer exchange
The Private Offer Tracker is a purpose built recorded environment within FYSH. It is not a general messaging tool. Its sole function is to allow a vendor and a buyer to formally exchange price offers and counter-offers in a secure, private thread attached to a specific property listing.
Every message in the tracker takes the form of a structured offer — a price and an optional note. The other party can accept, decline, or respond with a counter-offer. Nothing outside that scope is sent through the tracker; ordinary conversation uses the separate FYSH messaging system.
The tracker is completely free to use for all registered FYSH users. No credits are consumed. There is no time limit on an exchange. Either party can close the session at any time.
The right tool for offer exchange
Use the tracker when
- A buyer has submitted an expression of interest and you want to discuss price before instructing solicitors
- The buyer's offer is below your asking price and you want to counter formally
- You want a private, documented record of agreed terms before the legal process begins
- You prefer a structured offer exchange rather than an informal email or phone call
- Either party wants a clear, timestamped history of what was offered and agreed
Not the tool for
- General conversation about the property — use the FYSH messaging system for that
- Exchanging offers sale conditions, fixtures, or completion dates — those are matters for your solicitors
- Reaching a legally binding agreement — the tracker cannot do this (see limitations below)
- Sharing personal contact details such as phone numbers or email addresses
- Communicating with anyone other than the direct buyer or vendor on a specific listing
Hover or focus the card on desktop to flip it. On mobile both sides show together.
How the Private Offer Tracker works
Buyer submits an expression of interest
Hover to readStep 01
A registered buyer sends an expression of interest on your listing. You receive a notification and can read the message in your EOI inbox.
Vendor opens a tracker session
Hover to readStep 02
You open a private session from within the EOI thread. The tracker is vendor initiated only, so the vendor controls when a formal exchange begins.
Vendor sends the opening offer
Hover to readStep 03
Enter a price and an optional short note. The opening message is encrypted, timestamped, and delivered to the buyer within the tracker thread.
Back and forth offers
Hover to readStep 04
The buyer accepts, declines, or counter offers. Every entry is encrypted and stamped with a UTC timestamp. Nothing can be edited or deleted.
Offer accepted, download your audit
Hover to readStep 05
When one party accepts, the thread closes and both sides can download a print ready audit report of the full exchange, then instruct solicitors.
What the Private Offer Tracker does not do
Read this section carefully. Understanding what the tracker cannot do is as important as understanding what it can.
Not legally binding
Offers exchanged through the tracker are not legally binding contracts. In England and Wales, a property sale is only legally binding on exchange of contracts with solicitors. An agreed price in the tracker is a statement of intent only — either party may withdraw at any time before legal exchange without financial penalty (subject to any separate arrangements made outside FYSH).
Not a substitute for solicitors
The tracker does not replace conveyancing, legal due diligence, property searches, or any other part of the formal sale process. You must instruct a qualified solicitor or licensed conveyancer to handle the legal transfer of title. A price agreed in the tracker is a starting point for that process, not a conclusion of it.
No payment or deposit handling
FYSH does not process, hold, or transfer any money in connection with the tracker. No deposit, reservation fee, or payment of any kind is made through this feature. Any financial transaction — including a holding deposit if mutually agreed — must be arranged separately between solicitors.
No identity verification
The tracker confirms that you are communicating with a registered, email-verified FYSH user. It does not verify that a buyer has mortgage approval, proof of funds, or the financial capacity to complete the purchase. Vendors should request evidence of funding directly through separate channels before committing to a sale.
Not a memorandum of sale
The tracker record is not a memorandum of sale and cannot be submitted to a Land Registry, mortgage lender, or solicitor as formal evidence of agreement. A formal memorandum of sale is produced by the vendor's solicitor following legal instruction. That said, the downloadable audit report is a useful reference document — your conveyancer can use it to confirm the agreed price and review the record of offers as they begin the legal process.
No guarantee of progression
An agreed price in the tracker does not guarantee that the sale will proceed. Sales can fall through after agreement for many reasons — failed survey, mortgage withdrawal, change of circumstances, or gazumping. FYSH has no control over, and accepts no liability for, any outcome following a exchange.
Not a general communication channel
The tracker is restricted to structured price offers. It is not a general chat system. Questions about the property, viewing arrangements, or any non-price matter should be handled through the standard FYSH messaging feature, not the tracker. Attempts to use the tracker as a general chat may be flagged and removed by FYSH moderation.
No legal, financial, or survey advice
FYSH is a property marketing and exchange platform. Nothing communicated through the tracker — by either party or by FYSH — constitutes legal, financial, mortgage, surveying, or property valuation advice. All parties should take independent professional advice appropriate to their circumstances before committing to any property transaction.
How your exchange is protected
Downloadable audit report
Once a tracker session closes, both parties can download a formatted, print-ready PDF audit report. It lists every offer and response in chronological order with UTC timestamps, the final agreed price, and the property reference. Your conveyancer will find it a useful reference document when beginning the legal process — hand it to them alongside your formal instruction.
End-to-end encryption
All tracker messages are encrypted using FYSH's libsodium AEAD encryption before storage. The content of your exchange is not readable by FYSH staff in ordinary operations and cannot be extracted in plain text.
Immutable audit trail
Every message is written once with a UTC timestamp at the moment of submission. Neither party can edit, delete, or backdate any entry. The record as written is the record as it happened.
Access control
Only the vendor and buyer named on the specific EOI thread can access a tracker session. The session is permanently linked to the property listing and cannot be transferred or shared with third parties through the FYSH platform.
Data retention
Tracker records are retained in accordance with FYSH's Privacy Policy. If either party closes their account, the encrypted record is preserved for the retention period required by our legal obligations and then permanently deleted.
Step by step guides for buyers and vendors
Read the full walkthrough online, or download a PDF to keep and read offline.
Buyer guide
Everything a buyer needs, from your invitation to an agreed price, including offers and counters, a private ceiling, best and final rounds, and what happens if a sale falls through.
Vendor guide
Everything a vendor needs, from inviting a buyer to an agreed sale, including a private floor, exchanging offers with several buyers side by side, best and final rounds, and the listing status ladder.
Ready to exchange offers
on your terms?
The Private Offer Tracker is available to all registered FYSH vendors and buyers at no cost. List your property to get started.
The Private Offer Tracker does not constitute legal advice and does not create legally binding obligations. Always instruct a qualified solicitor before exchanging contracts on any property transaction.